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Major Engineering Firm Handles 30% More Tickets Every Day with ALVAO

116.830 vuesDurée: 0:39
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Description

How can an enterprise-level engineering firm scale its IT operations and process 30% more user requests without increasing IT headcount? In this ITSM Customer Success Story, Ondřej Veselý, CIO at SUDOP Praha, explains how implementing integrated ALVAO Service Desk and IT Asset Management (ITAM) transformed their daily service management processes. #customersuccess #customerfeedback #customertestimonial #itmanagement #itservicemanagement #engineeringindustry

Vidéos
Service Desk Dashboard1:16

Service Desk Dashboard

Learn more about the new version of ALVAO (25.1) - https://www.alvao.com/en/blog/whats-new-alvao-25-1 Product links:…

256 vues
Inventory Audits1:40

Inventory Audits

Learn more about the new version of ALVAO (25.1) - https://www.alvao.com/en/blog/whats-new-alvao-25-1 Product links:…

193 vues
Ticket Form Editor1:22

Ticket Form Editor

The new Ticket Form Editor makes it easy to customize your Service Desk ticket submission forms. You can quickly add…

159 vues
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